This Privacy Policy explains how Comfort Home, Health and Counseling Services LLC DBA Mega Life Group ("we," "us," or "our") collects, uses, and protects information when you visit www.megalifegroup.com or communicate with us. By using our website or contacting us, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Information you provide directly: your name, email address, phone number, mailing address, and any details you choose to share with us through our chat widget, by email, by phone, or during a consultation.
- Information related to services: general financial, household, employment, or health-related information that you voluntarily provide so we can understand your situation and discuss insurance or annuity options.
- Automatically collected information: IP address, browser type, device type, pages viewed, referring website, and similar usage data collected through cookies and analytics tools.
2. How We Use Your Information
- To respond to your inquiries and schedule consultations.
- To provide education, information, quotes, and personalized recommendations regarding insurance and annuity products.
- To submit applications to insurance carriers at your request and support the underwriting process.
- To send administrative, service, and appointment-related communications.
- To send marketing or informational messages where you have consented, and to comply with legal, regulatory, and recordkeeping obligations.
- To maintain, secure, and improve our website and services.
3. SMS / Text Messaging Consent
By providing your phone number and opting in, you consent to receive SMS text messages from Comfort Home, Health and Counseling Services LLC DBA Mega Life Group. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance.
Consent to receive text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you no longer wish to receive text messages from us, reply STOP to any message or contact us at [email protected] or +1 (945) 225-5845.
4. How We Share Information
We do not sell your personal information. We may share information in the following limited circumstances:
- With insurance and financial companies when you ask us to obtain quotes or submit an application on your behalf.
- With service providers who support our business, such as scheduling, communications, hosting, and customer relationship management platforms, under obligations of confidentiality.
- When required by law, including in response to a subpoena, regulatory request, court order, or to protect our legal rights.
As stated above, mobile opt-in and text messaging consent data is never shared with third parties or affiliates for marketing or promotional purposes.
5. Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, and improve performance. You can control or disable cookies through your browser settings, though some features of the site may not function as intended.
6. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to provide our services and to satisfy legal, regulatory, insurance, tax, and recordkeeping requirements, after which it is deleted or de-identified.
8. Your Choices and Rights
- You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal and regulatory limits.
- You may opt out of marketing emails using the unsubscribe link, or out of text messages by replying STOP.
- Depending on where you live, you may have additional rights under applicable state or national privacy laws.
To exercise any of these rights, contact us using the details below.
9. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
10. Third-Party Websites
Our website may link to third-party sites, including insurance carrier websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
Comfort Home, Health and Counseling Services LLC DBA Mega Life Group.
7901 4th St N STE 300, St. Petersburg, Florida 70301, United States
Email: [email protected]
Phone: +1 (945) 225-5845
Website: www.megalifegroup.com